AGREEMENT TO TERMS
By accessing or using the website and services provided by Calleaseuk Ltd, you agree to comply with these Terms of Use, along with our Privacy Policy. If you do not accept these terms, you should not use our website or services.
These Terms apply to all websites, pages, and premium rate services operated by Calleaseuk Ltd.
COMPANY INFORMATION
Calleaseuk Ltd is a company registered in England and Wales, offering an Information, Connection and Signposting Service (ICSS) via its website and premium rate telephone numbers.
For any enquiries or support requests, you may contact us through our support page or by writing to us at:
128 City Road
London
United Kingdom
EC1V 2NX
Our services operate in accordance with the regulatory framework set by Ofcom.
OUR SERVICE
Calleaseuk Ltd provides a service designed to help users obtain official contact numbers for UK organisations quickly and conveniently.
When you dial one of our premium rate numbers, the requested company’s customer service number will be clearly provided during the call. Please note that we do not connect calls directly to the organisation.
If you call from a mobile device and your number is not withheld, you may also receive a free SMS containing the same contact number for your convenience. This message is part of the service and is not used for marketing.
We operate independently and are not affiliated with any of the organisations listed on our website.
USAGE REQUIREMENTS
- The service is intended for individuals aged 18 or over
- You must have the bill payer’s permission before using the service
- Charges apply when calling our premium rate numbers
- Users should review pricing information before proceeding
Please note that premium rate numbers displayed on our website may change at any time. You should not store or reuse them for future enquiries.
PRICING
YThe cost of each call is clearly shown on the relevant page before you proceed.
Typical charges include:
A one-time fee of £6.00 per call
These charges are in addition to your telecom provider’s Access Charge, which may vary depending on your provider.
For full details of your Access Charge, please contact your telecom provider directly.
SUPPORT AND COMPLAINTS
If you experience any issues or have concerns regarding the service, you can contact our support team via our website.
We aim to respond to all enquiries within 3 to 5 working days.
If you are not satisfied with our response, you may escalate your complaint to Ofcom.
SERVICE LIMITATIONS
- We provide contact information only and do not connect calls
- We cannot guarantee that all information remains accurate or up to date
- We are not responsible for changes made by third-party organisations
Users should independently verify any information where necessary.
CHANGES TO THESE TERMS
We may update these Terms of Use at any time. Any changes will be posted on this page and will take effect immediately.
Continued use of our website or services indicates your acceptance of any updated Terms.